Data protection

1. General information
1.1 The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the EU General Data Protection Regulation no. 679/2016 (hereinafter, "GDPR") and Italian Legislative Decree no. 196/2003. Legislative Decree no. 196/2003.

1.2 In this data protection information, we inform you about the most important
aspects of data processing in the context of establishing contact via our website, when sending an offer and when using our products and services by concluding a contract (hereinafter, the "Services"). The following information also applies to personal data processed in the context of the performance of supplier contracts.

1.3 All terms used in this Privacy Policy have the meaning given to them in the legal sources mentioned in section 1.1.

2. Processed personal data
2.1 The following personal data may be processed when sending an inquiry via the contact form on our website or by email, when preparing an offer and when concluding a contract for our services and with our suppliers:

First name, surname and tax number;
Place of residence;
E-mail address;
Telephone number;
Additional content that you share, contribute, upload, etc.;
Technical data, such as the URL via which you access our website, your IP address, date and time of the request, access status/HTTP status code, network and PC performance, browser type, language selection, operating system, etc.;

2.2 The personal data provided by you in the contact form, when requesting a quote and when signing a contract under points a), b), c) and d) form the basis for our activities, without which our services cannot be provided.

2.3 The personal data sent by you in the context of the contact form, when requesting a quotation and when signing a contract under point e), which may also include special categories of personal data, will be evaluated by us and only processed if they are necessary for the execution of your order. Otherwise, they will be deleted immediately and irrevocably.

3. Purposes of data processing
3.1 We process the above-mentioned data for the following purposes:

to offer the contractual services and to integrate these with third-party services if required and to issue an invoice for services provided;
to inform you about news about our services in order to personalize and improve the service;
to enforce our terms and conditions, including protecting our rights, property and safety, and the rights, property and safety of others when necessary;
to comply with other legal obligations.

4. Lawfulness of the processing

By submitting the contact form, requesting a quote and signing a contract, you give your express consent to the processing of your personal data in accordance with point 2.1 for the purposes specified in point 3.1.
By submitting the contact form, requesting a quote and signing a contract, in the event that you submit special categories of personal data, you give your express consent to the processing of the personal data concerned for the purpose of providing our service, improving it, integrating third-party services and issuing corresponding invoices.
The processing of your data in order to enforce our general terms and conditions, including the protection of our rights, our property and our security, and the rights, property and security of third parties, is carried out to protect the legitimate interests of our company to the extent strictly necessary for this purpose. This consists of the need to guarantee the necessary protection standards and to be able to avert possible cases of damage at an early stage.

5. Transfer of your data to third parties
We may transfer your personal data to third parties, so-called processors, as follows:

Processor
- External IT representative
- Auditor and tax consultant
Transmitted data categories
- All categories of personal data mentioned under point 2
- Contact information and tax number
Purpose of the transmission
- System maintenance, improvement and upkeep of the IT system
- Carrying out bookkeeping and issuing invoices

The data you provide will not be transferred to third countries or international organizations outside the EU.

When you visit our website, you may be directed to third-party websites where data may be collected outside of our control. In this case, the data protection regulations of this other website operator shall apply:

Facebook: Facebook is subject to the Privacy Shield Agreement between the USA and Europe: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=ActiveFacebook-Datenschutzbestimmungen: https://www.facebook.com/policy.php (as of 27.03.2020). On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR). GDPR) social plugins ("plugins") of the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and are recognizable by one of the Facebook logos (white "f" on a blue tile, the terms "Like", "Gefällt mir" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/.Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law(https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
Google Analytics: On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer), we use Google Analytics, a web analysis service of Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).We only use Google Analytics with IP anonymization activated. This means that the IP address of users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. For more information on the use of data by Google, setting and objection options, please refer to Google's privacy policy (https://policies.google.com/technologies/ads) and the settings for the display of advertisements by Google(https://adssettings.google.com/authenticated).
Google AdWords and conversion measurement: We use the services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google") on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer).Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).We use the Google "AdWords" online marketing process to place ads in the Google advertising network (e.g. in search results, in videos, on websites, etc.), in search results, in videos, on websites, etc.) so that they are displayed to users who have a presumed interest in the ads. This allows us to display ads for and within our online offering in a more targeted manner in order to present users only with ads that potentially match their interests. If, for example, a user is shown ads for products that they have shown an interest in on other online offers, this is referred to as "remarketing". For these purposes, when our and other websites on which the Google advertising network is active are accessed, a code from Google is executed directly by Google and so-called (re)marketing tags (invisible graphics or code, also known as "web beacons") are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). This file records which websites the user has visited, which content they are interested in and which offers the user has clicked on, as well as technical information on the browser and operating system, referring websites, time of visit and other information on the use of the online offer, and we also receive an individual "conversion cookie". The information collected with the help of the cookie is used by Google to create conversion statistics for us. However, we only receive the anonymous total number of users who clicked on our ad and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users, and user data is processed pseudonymously within the Google advertising network. This means that Google does not store and process the user's name or email address, for example, but processes the relevant data in relation to cookies within pseudonymous user profiles. This means that, from Google's perspective, the ads are not managed and displayed for a specifically identified person, but for the cookie owner, regardless of who this cookie owner is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected about the user is transmitted to Google and stored on Google's servers in the U.S. For more information about Google's use of data, setting and objection options, please refer to Google's privacy policy (https://policies.google.com/technologies/ads) and the settings for the display of advertisements by Google(https://adssettings.google.com/authenticated).
Google Maps: We integrate the maps of the "Google Maps" service of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include, in particular, IP addresses and location data of users, which, however, are not collected without their consent (usually as part of the settings of their mobile devices). The data may be processed in the USA. Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://adssettings.google.com/authenticated.
Instagram: As part of Facebook, Instagram is subject to the Privacy Shield Agreement between the USA and Europe: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=ActiveInstagramm-Datenschutzbestimmungen: https://www.facebook.com/help/instagram/155833707900388 (as of March 27, 2020) Functions and content of the Instagram service, offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA, may be integrated into our online offering. This may include, for example, content such as images, videos or text and buttons with which users can share content from this online offering within Instagram. If the users are members of the Instagram platform, Instagram can assign the access to the above-mentioned content and functions to the users' profiles there. Instagram's privacy policy: http://instagram.com/about/legal/privacy/.
Youtube: As part of Google, YouTube is subject to the Privacy Shield Agreement between the USA and Europe: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. YouTube privacy policy: https://policies.google.com/privacy?hl=de (as of 27.03.2020). We integrate the videos of the platform "YouTube" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

6. Cookies, pixels and other system technologies
6.1 In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk assigned to the browser you are using and through which certain information flows to the place that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They are used to make the website more user-friendly and effective overall.

6.2 This website uses the following types of cookies, the scope and function of which are explained below:

Transient cookies (see a)
Persistent cookies (see b).
Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in your browser's security settings.

6.3 You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. So-called "third-party cookies" are cookies that are set by a third party and therefore not by the actual website you are currently visiting. Please note that if you deactivate cookies, you may not be able to use all the functions of this website.

6.4 We use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.

Mozilla Firefox
Windows Internet Explorer
Google Chrome
Opera
Apple Safari

Information pages of third-party providers about their cookies:

Google
Google Analytics
Youtube
Google Maps
Facebook

6.5 Further information on how to deactivate and/or delete third-party cookies can be found on the website of the European Interactive Digital Advertising Alliance: www.youronlinechoices.eu.

7. Duration of the processing of your personal data
7.1 Apart from a retention period expressly provided for in this data protection declaration, the data stored by us will be deleted as soon as it is no longer required for the fulfillment of the above-mentioned purposes and the deletion does not conflict with any statutory retention obligations. If they are not deleted due to legally prescribed purposes, their processing will be restricted, i.e. the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.

8. Minors
8.1 We do not offer our services to minors under the age of 14. If you are responsible for the supervision of a person under the age of 14 and notice that the minor has transmitted data to us without our consent, please contact us immediately [email: wohnen@nova.immobilien; phone: 0471 063590] so that we can take the legal measures in the interests of the minor.

9. Your rights
9.1 You have the right to access your data at any time within the scope of the law. In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection in accordance with Art. 15-22 of Regulation 2016/679.

9.2 If you revoke your consent to data processing, this has no influence on the legality of the data processing prior to the revocation. In certain cases, your personal data may be processed by us even after you have withdrawn your consent, but only if there is a lawfulness ground other than consent. You may object to direct marketing at any time.

9.3 You have the right to contact the national data protection authority at any time and lodge a complaint if your data is not processed in accordance with the purposes and on the grounds of lawfulness listed in this information document.

10. Contact information:
For any questions regarding the processing of personal data, please contact us at the following address:

NOVAIMMOBILIEN
Legal representative: Georg Stampfer
Address: Via Pillhof 77 - 39057 Appiano (BZ)
E-mail address: info@nova.immobilien
Phone: +39 0471 063590